FAQ services are group in four focus areas:
Marketing support services we provide to end users (companies and organizations)
- Content management websites, business directories, online forms, forums, blogs, surveys etc
- Search Engine Optimisation (SEO)
- Newsletters & SMS campaigns
- Social Media Marketing
- Online Monitoring
Marketer support services we provide as a "virtual web department" to marketers in support of their clients, offer new services and generate new income streams.
- Look at client web requirements, suggest options and prepare quotes to supply the service.
- Hosting & backup of client websites.
- Email Support (transfer of mail accounts, setup & remote client mail support)
- Evaluate clients websites, brief marketer on issues and make suggestions on how to improve SEO and suggests steps ( and costs) to improve and maintain client's SEO.
- Manage subscription services and sending of client newsletters & SMS campaigns
- Assist with Social Media Marketing, publishing & reporting tools.
- Provide an online monitoring service to help measure the exposure offered to clients.
Development Support Services we provide to developers and agencies.
- Mindmaps & business process analisys.
- Writing of User Requirement Specifications.
- Assisting in the writing of System Specification documentation.
- End user testing ( Web & Apps)
- Project management of web and mobile projects.
Systems Management Consulting we provide to end users (companies and organizations).
- First line computer and network support
- Analysis of client needs and planning of IT infrastructure ( computers, servers, network and wifi, CCTV systems and telephone systems)
- Project management of hardware installations and maintenance