FAQ Newsletters

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Newsletters Archive

March 2020

    (Added 3/19/20) Read more

Dec 2019 Dec 2019

I would like to take this opportunity to thank each and every one of you for making this year phenomenal. We look forward to an even better 2020 with a lot of new and exciting developments planned for the year ahead. Year-end Support New projects:  Time allocated for new projects will end 13th of December 2019. Year-end Support: 17th - 20th Dec will be used to : Update copyright notices to 2020 & reschedule monthly Google Analytics reports for the next 12 months and the time needed per website is 20 min.Update newsletter subscription forms to be spam-proof  with 20 min needed to complete the task ONLY if you use the Newsletter service.Any other annual changes you might request by 13th Dec. If we must assist with the setup of Out of Office replies or  follow the instructions on [https://www.faq.co.za/setup-out-of-office-reply/.](https://www.faq.co.za/setup-out-of-office-reply/) Office Closure We will close the office on the 20th Dec 2019 & reopen on the 6th Jan 2020. Emergency support can still be requested on Whatsapp (@082 853 3779) or by email (support@faq.co.za) January Invoicing & Billing Dates Due to multiple companies closing for the holidays in December, we have had numerous requests from clients who wish to receive their January invoices early. We will, therefore, be generating an invoice run for all January invoices on Wednesday 11th December 2019.  Debit Order: To all our Clients who pay via Debit Order; please note, that due to the numerous public holidays at the end of December / beginning of January, we are unfortunately required to submit all Debit Order transactions for processing on Tuesday 24th instead of 25th December 2019 and Tuesday 31rd December instead of the 1st January 2020. We apologize in advance for any inconvenience this may cause. Credit Card: To those Clients who pay via Credit Card; please note, that the Credit Card transactional billing will go through on Tuesday 24th instead of 25th December 2019 and Tuesday 31rd December instead of the 1st January 2020. EFT Clients: There are no changes to our billing that will impact on any of our Clients who pay via EFT. Should you require further information regarding the above, please do not hesitate to contact our accounts department directly: [invoices@faq.co.za.](mailto:invoices@faq.co.za) Wishing you all a blessed summer break and a great start to the New Year. Best wishes, [ ](https://www.faq.co.za) (Added 3/3/20) Read more

April 2019

(Added 4/9/19) Read more

Dec 2018

(Added 4/9/19) Read more

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